Software Training

Challenge

Our client wanted to offer their new administrative staff a short, simple training module on Microsoft Word to ensure their basic skills were aligned with the rest of the team. The course needed to include easy-to-follow instructions and simulations for staff who were not familiar with the software.

Our solution

We developed a series of 10 minute modules covering different functions and features of the software, including demonstrations, simulations and exercises. In addition, we provided a set of downloadable resources that staff could access at any time.

What were the results?

The modules were made available on the client’s LMS as a training resource for all staff to be accessed at any time. Learners rated the course as ‘excellent’ and ‘an effective training resource for both old and new staff alike’.

Kudos2016!Software Training Case Study