Our client wanted to offer their new administrative staff a short, simple training module on Microsoft Word to ensure their basic skills were aligned with the rest of the team. The course needed to include easy-to-follow instructions and simulations for staff who were not familiar with the software.
We developed a series of 10 minute modules covering different functions and features of the software, including demonstrations, simulations and exercises. In addition, we provided a set of downloadable resources that staff could access at any time.
What were the results?
The modules were made available on the client’s LMS as a training resource for all staff to be accessed at any time. Learners rated the course as ‘excellent’ and ‘an effective training resource for both old and new staff alike’.